At Chaterva, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our AI chatbot application (“Chaterva” or the “Application”). By using Chaterva, you consent to the practices described in this Privacy Policy. Please read this document carefully to understand how we handle your information.
- Information We Collect
1.1 Information You Provide: Chaterva may collect personal information that you voluntarily provide, such as your name, email address, But we will never see your personal data like Questions you asked with Chaterva and any other personal queries. We will never see your Data! Your data is safe and secure with Chaterva.
1.2 Usage Data: We may collect information about how you interact with the Application, including chat logs, the content you provide, and usage statistics.
1.3 Device Information: Chaterva may collect information about the device you use to access the Application, such as your device’s unique identifiers, operating system, and mobile network information.
- How We Use Your Information
2.1 Chatbot Functionality: We use the information you provide and the data generated through your interactions with Chaterva to improve the chatbot’s functionality, understand your preferences, and tailor responses to your queries.
2.2 Communication: We may use your contact information to respond to your inquiries, provide support, and send important service-related messages.
2.3 Analytics: We may use usage data to analyze user behavior, improve the Application, and generate aggregated, non-identifying statistics.
2.4 Legal Obligations: We may process your information to comply with legal obligations, resolve disputes, and enforce our terms and policies.
- Information Sharing
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
3.1 Service Providers: We may share information with trusted service providers who assist us in operating and improving the Application.